Need assistance? We’re here to help you make the most of your SMM Digital experience.
If you’re new to SMM Digital, start by visiting our Pricing Page to choose the plan that fits your needs. Once registered, you will receive a confirmation email and dashboard access for tracking your campaigns and analytics.
Our onboarding team will guide you through the setup process to ensure your campaigns are launched smoothly.
You can update your account information, contact preferences, and billing details anytime by contacting our support team at support@smm-digital.com.
For password resets or account access issues, click “Forgot Password” on the login screen or reach out to our help desk for verification assistance.
All billing transactions are handled through secure payment processors. You can choose between one-time payments or recurring subscriptions, depending on your plan.
To update payment information or check invoice history, contact our billing department directly at billing@smm-digital.com.
If your campaign hasn’t launched or you’re experiencing a technical issue, please provide the following details when contacting us:
Our technical team typically responds within 24 hours on weekdays and 48 hours on weekends.
We use trusted tools like TubePilot AI for analytics and SMM Panel for scalable campaign delivery.
If you encounter connection errors or integration delays, try clearing your browser cache or reconnecting your social account through our dashboard. For persistent issues, our team will manually sync your data.
We aim to respond to all support inquiries as quickly as possible:
For urgent matters, please mark your subject line as “High Priority” when emailing our team.
You can reach us through any of the following channels: